
Consumer Duty: Communication Goals
Mark Polson gets specific, practical and to the point (as always) as he hones in on the communication element of the incoming Consumer Duty regulation.
From 30 June 2022, Praemium’s international business will be known as Morningstar Wealth Platform; Praemium WealthCraft becomes Wealthcraft, a Morningstar company; Smart IM becomes Smart IM, a Morningstar company. Initially these changes are in relation to the brand only. Formal legal name changes will occur in due course following the conclusion of the transaction.
ProceedMark Polson gets specific, practical and to the point (as always) as he hones in on the communication element of the incoming Consumer Duty regulation.
In a Consumer Duty survey of advisers who attended December’s monthly adviser webinar, we heard a magnitude of answers; from very concerned to not worried at all. For those who are concerned, Mark addresses how to right size your approach for your practice. He also shares some tips for getting started and keeping it manageable.
It is frustrating to think that upper limits are set, not on the capacity to advise or the availability of new clients, but by interminable tasks and the need to generate pages of compliance blurb, which is often impenetrable or meaningless to the average investor. For those unwilling to accept this status quo, embracing automation..